Privacy Policy

Last updated: May 4, 2026

This Privacy Policy describes how Mathew Manning a Sole Proprietorship “Mathew Manning,” “Social Success System,” “we,” “us,” or “our” collects, uses, discloses, and protects personal information when you visit socialsuccesssystem.com the “Site”, purchase Social Success System, use our services, join our email list, contact us, or otherwise interact with us.

By using the Site or our services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use the Site or our services.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information you provide directly

We may collect information you provide to us, including:

  • Name

  • Email address

  • Phone number, if provided

  • Billing address

  • Payment-related information

  • Account login information

  • Purchase history

  • Customer support messages

  • Survey, quiz, or form responses

  • Testimonials, reviews, comments, or feedback

  • Any other information you choose to provide

We do not intentionally collect highly sensitive personal information unless you voluntarily provide it to us.

Payment information

Payments may be processed by third-party payment providers. We do not directly store full credit card numbers or complete payment card details. Payment processors may collect payment information needed to process transactions, prevent fraud, and comply with legal obligations.

Information collected automatically

When you visit the Site, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring URLs

  • Pages viewed

  • Time spent on pages

  • Links clicked

  • General location information

  • Site usage and interaction data

We may collect this information using cookies, pixels, analytics tools, log files, and similar technologies.

2. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Operate and improve the Site

  • Remember your preferences

  • Understand how visitors use the Site

  • Measure marketing performance

  • Deliver or measure advertisements

  • Improve our products, content, and user experience

  • Prevent fraud and protect the Site

Third-party tools may also use cookies or similar technologies. These may include analytics providers, advertising platforms, checkout providers, course platforms, email platforms, and other service providers.

You can usually adjust your browser settings to remove or block cookies. However, some features of the Site may not work properly if cookies are disabled.

3. How We Use Personal Information

We may use personal information to:

  • Provide, operate, and improve the Site and our services

  • Process purchases and payments

  • Deliver Social Success System and related products

  • Create and manage user accounts

  • Send order confirmations and account-related messages

  • Respond to questions and support requests

  • Send educational content, newsletters, updates, and promotional emails

  • Personalize content, offers, and user experience

  • Analyze Site performance and customer behavior

  • Run advertising and measure marketing campaigns

  • Prevent fraud, misuse, and unauthorized access

  • Enforce our Terms & Conditions

  • Comply with legal, tax, accounting, and regulatory obligations

  • Protect our rights, users, business, and services

4. Marketing Communications

If you subscribe to our email list, download a resource, register for training, make a purchase, or otherwise provide your contact information, we may send you emails about Social Success System, educational content, product updates, offers, and related resources.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

We may still send non-promotional emails related to purchases, account access, payments, customer support, legal notices, or service updates.

5. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary for business, operational, legal, or service-related purposes.

These third parties may include:

  • Payment processors

  • Course or membership platforms

  • Website hosting providers

  • Email marketing platforms

  • Customer support tools

  • Analytics providers

  • Advertising and marketing platforms

  • Fraud prevention and security providers

  • Professional advisors, such as accountants, lawyers, or consultants

  • Government, regulatory, or legal authorities where required by law

We do not sell personal information in the ordinary meaning of selling names, emails, or customer lists for money. However, some privacy laws may define certain advertising or tracking activities as “selling,” “sharing,” or “targeted advertising.” Where required by law, you may have the right to opt out of those activities.

6. Third-Party Websites and Platforms

The Site may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, security, content, or policies of third parties.

If you use third-party platforms, payment processors, course platforms, social media sites, or external links, their own privacy policies and terms may apply.

7. User-Generated Content

If you submit comments, reviews, testimonials, feedback, or other content, that information may be visible to us and, where published, to other users or the public.

Please do not submit personal information you do not want shared publicly. We are not responsible for how others may use information you choose to make public.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect our rights.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of personal information.

You are responsible for keeping your account login information confidential.

10. International Processing

We are located in Canada, but our service providers may process or store personal information in Canada, the United States, or other countries.

By using the Site or services, you understand that your personal information may be transferred to, stored in, or processed outside your province, state, or country of residence. Privacy laws in those locations may differ from those where you live.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information, subject to legal and contractual limits

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain uses of your information

  • Request information about how we use or disclose personal information

  • Opt out of marketing communications

  • Opt out of certain targeted advertising activities where applicable

To exercise your rights, contact us at [email protected].

We may need to verify your identity before responding to a request. We will respond within the time required by applicable law.

12. Children’s Privacy

The Site and services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

13. Complaints

If you have concerns about how we handle personal information, please contact us first at [email protected] so we can try to resolve the issue.

Depending on where you live, you may also have the right to contact a privacy regulator or data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above.

Your continued use of the Site or services after changes are posted means you accept the updated Privacy Policy.

15. Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or want to make a privacy-related request, contact us at:

Mathew Manning a Sole Proprietorship


7362 Sunshine Drive
Chilliwack, BC V2R 6B7
Canada

Email: [email protected]